Our business has been operating for almost 8 years and due to a change in direction, we wanted a coaching relationship to help us with a clear plan of action for our new ideas as well as advice on how to pitch them to our high-level clients.
Shelley was recommended to us and we haven’t looked back. She is able to listen to our ideas and decipher a way forward while keeping the integrity of our idea and adding to it on a strategic level.
Both Kate and I enjoy the good humour and clarity that Shelley brings in each of our sessions. It’s also great to have a sounding board and to feel comfortable in saying “ What if” no matter how blue sky the idea.
A highlight so far has been the pitch model Shelley helped to create. This won us a large contract and we are looking to Shelley again for her guidance in an even bigger idea. We are looking forward to kicking more goals with Shelley.Nicole Doick - Creative Director, Turning Heads Media
Regular sessions with Shelley were about making a tailored, targeted action plan that suddenly makes our pathway to developing the business simple, and clear. It’s like we had been driving in the rain, and Shelley turned our wipers on for us.
Shelley cared about our wellbeing as people, and cared about our business and how we were feeling, and that is really important as a business owner – It’s about so much more than money, and Shelley really understands that.
We firmly believe that Shelley’s time and advice is one of the most valuable things we have invested in as a business. Our whole team is thankful for all the parts of the puzzle she has helped us put in place, and we are going from strength to strength on the foundation she helped us build.Kate Fitzgerald - Director, Whispering Smith
Shelley has provided valuable assistance to TBB over the last 3 years in developing and implementing our Strategic Plan. We have always found that Shelley has given us frank and honest advice, telling us what we need to know, not just what we want to hear. In a partnership with strong and diverse personalities, this has been critical to keeping us on a steady path of business improvement.
She has provided wise counsel to the partners, both individually and collectively, and we continue to call upon her to provide strategic guidance to the business.
I would have no hesitation in recommending Shelley to anyone looking to analyse and improve the performance of their business.Lex Barnett - Managing Director, Taylor Burrell Barnett
Shelley brings a holistic approach in helping you to make key decisions throughout the life cycle of your business. Providing professional and invaluable advice plus a detailed report following your meetings – you have a clear plan moving forward. Having someone like Shelley to bounce ideas off or to turn to for guidance is a real asset for a small business owner.Lydia Cheng - Owner, House Call Podiatry
Our complex business model has meant Shelley has needed to be many things to many people, an advisor or business growth, risk and strategies, an advocate for structure and change, a guiding figure for financial matters, a boss and owner of processes and most challenging the manager of the 7 business owners…I have no doubt at all Shelley’s efforts in developing, managing and improving our business model have enabled us to realise our business strategy.”Kraig Grime - Director, Leading Teams Australia
Shelley presented to members of the Lorne Business & Tourism Association and focussed upon the one thing that is in our power improve and the thing that has the potential to make our each of our businesses excel – customer service.
Shelley not only talked about the power of first impressions, she also talked about the need for measurement in our businesses. Making a plan to improve and setting measurable goals.
Shelley is an inspirational presenter who has “walked the talk” and can help us improve our businesses.Chris Tutungi - President Lorne Business Tourism Association
Shelley is a brilliant facilitator who has had a notable positive impact on our organization and its people. She has the ability to guide high level strategic discussions while keeping things relevant, relatable and enjoyable. She is able to extract great detail yet can propel conversations forward when necessary. With her help, we have found our purpose, values, identified key clients, and developed a three-year strategic plan with actionable focus areas. We will continue to rely on Milk & Honey as an accountability partner to ensure the success of our strategic plan into the future.Luke Timmins - Director- AHLG
Shelley’s knowledge and delivery of the strategic planning process, during a critical growth phase of our business, was second to none. She was thoroughly prepared for each session, made the process easy to follow, had vast amounts of experience to share, and the content that we walk away with has set us up for the future.Tim Gransbury - Director - Abilities OT
I would highly recommend Shelley to anyone considering accessing external help with improving their business.“